Quality

Terra Solutions provides quality solutions to all its clients trenchless civil engineering requirements and has policies and procedures in place to ensure quality;

ISO9001

ISO 9001:2008 is the International Standard for Quality Management Systems (QMS).  It provides the company with a set of principles that ensure a common sense approach to the management of the business activities to consistently achieve customer satisfaction.  It is widely acknowledged that proper quality management improves business, often having a positive effect on investment, market share, sales growth, sales margins, competitive advantage, and avoidance of litigation. 

Terra Solutions’ operations have been certified as complying with ISO9001.  The company is regularly audited by QMS International plc.

We operate a full quality manual with management systems covering, inter-alia, the following activities:

• Training
• Engineering
• Ethical Trading
• Mobile Phone Use
• Corporate Social Responsibility
• Temporary Works
• Waste Minimisation
• Equal Opportunities

We regularly ask for feedback from our Clients in order to provide a continuously improved service.  Terra’s commitment to quality is designed to ensure a successful outcome to each and every project.